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This privacy policy explains how we use any personal information that you give to New Look Windows & Conservatories Ltd either on paper, electronically, our website or by use via Facebook.

What information do we collect about you?
We collect information about you when you register with us, or place an order for our products or services, or supply us with goods and services.

We may collect the following information:-

Name and contact information including email addresses
Demographic details such as addresses and postcodes
Payment details
Visual images of jobs that have been completed and posted via Facebook or to our website with the customers consent
Website usage information is collected using cookies
CCTV Footage
Goods & Services

How will we use the information about you?
We collect information about you for the following reasons:-

To process, supply only or to install your order and manage your account
To make or obtain payment
Internal record keeping
We may use the information to improve our products and services
CCTV Footage is recorded for surveillance and security purposes

Where necessary or required we share information with:

Family, associates and representatives of the person whose personal data we are processing
Employment and recruitment agencies
Current, past and prospective employers
Educators and examining bodies
Central government
Credit reference agencies
Suppliers and service providers
Debt collection and tracing agencies
Financial organisations
Police forces
Security organisations

We will only retain your information while it remains reasonably / legally necessary.

Disclosing your Information
Your information will be held by us and only used by us for the purposes set out in this policy.
However, we will exchange your details with third parties to comply with legal obligations; in order to enforce our terms and conditions of business and for the purposes of fraud prevention and credit risk management.

Security
We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard the information we hold.

Marketing
We may contact you about products and services that we think may be of interest to you.
If you do not wish to be contacted by us for marketing purposes then just e-mail us at sales@newlookwindowsandconservatories.co.uk and let us know.

Access to your information and correction
You have the right to request a copy of the information that we hold about you. Please e-mail sales@newlookwindowsandconservatories.co.uk or write to us at our address.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate.

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org

Other Websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policy.

Changes to our Privacy Policy
We will keep our privacy policy under regular review and we will place any updates on this page.

How to contact us
Please contact us if you have any questions regarding our privacy policy or the information we hold about you:-

By e-mailing sales@newlookwindowsandconservatories.co.uk
By writing to us at New Look Windows & Conservatories Ltd, Rouse Readimix Yard, Gilbey Road, Grimsby, N.E. Lincolnshire, DN31 2RL