Privacy Policy

This privacy policy explains how we use any personal information that you give to New Look Windows & Conservatories Ltd either on paper, electronically, our website or by use via Facebook.

What information do we collect about you?

We collect information about you when you register with us, or place an order for our products or services, or supply us with goods and services.

We may collect the following information:-

• Name and contact information including email addresses
• Demographic details such as addresses and postcodes
• Payment details
• Visual images of jobs that have been completed and posted via Facebook or to our website with the customers consent
• Website usage information is collected using cookies
• CCTV Footage
• Goods & Services

How will we use the information about you?

• We collect information about you for the following reasons:-
• To process, supply only or to install your order and manage your account
• To make or obtain payment
• Internal record keeping
• We may use the information to improve our products and services
• CCTV Footage is recorded for surveillance and security purposes

Where necessary or required we share information with:

• Family, associates and representatives of the person whose personal data we are processing
• Employment and recruitment agencies
• Current, past and prospective employers
• Educators and examining bodies
• Central government
• Credit reference agencies
• Suppliers and service providers
• Debt collection and tracing agencies
• Financial organisations
• Police forces
• Security organisations

We will only retain your information while it remains reasonably / legally necessary.

Disclosing your Information

Your information will be held by us and only used by us for the purposes set out in this policy.
However, we will exchange your details with third parties to comply with legal obligations; in order to enforce our terms and conditions of business and for the purposes of fraud prevention and credit risk management.

Security

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard the information we hold.

Marketing

We may contact you about products and services that we think may be of interest to you.
If you do not wish to be contacted by us for marketing purposes then just e-mail us at sales@newlookwindowsandconservatories.co.uk and let us know.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. Please e-mail sales@newlookwindowsandconservatories.co.uk or write to us at our address.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org

Other Websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policy.

Changes to our Privacy Policy

We will keep our privacy policy under regular review and we will place any updates on this page.

How to contact us

Please contact us if you have any questions regarding our privacy policy or the information we hold about you:-

• By e-mailing sales@newlookwindowsandconservatories.co.uk
• By writing to us at New Look Windows & Conservatories Ltd, Rouse Readimix Yard, Gilbey Road, Grimsby, N.E. North East Lincolnshire, DN31 2RL